Skills
-
Program development & curriculum facilitation
-
Teaching & workshop coordination
-
Event planning & program scheduling
-
Excellent customer service and student care
-
Counseling & referrals
-
Time and task management
-
Excellent writing, verbal, and communication skills
-
Ability to follow and prepare written and verbal instructions
-
Leadership & team work capabilities
-
Professionalism & accountability
-
Outstanding analytical, technical, multi-tasking, organization, and interpersonal skills
-
Proficient in Word Processor, Excel, Publisher, Power Point, PC and Mac capable.
Professional Experience
Departmental Assistant
Graduate Student Servies & Admissions-Lincoln University, PA December 2012-August 2013
§ Plan and coordinate office workflow to meet departmental performance objectives and ensure operational efficiency.
§ Perform advanced data and document processing functions in automated systems.
§ Prepare and distribute financial reports.
§ Respond to walk-in, email, and telephone inquires and resolve related issues.
§ Maintain an organized office and protect sensitive/confidential information.
§ Access, retrieve, and store records according to established file systems.
§ Perform general business and banking transactions, i.e., manage cash receipts, prepare bank deposits, purchase orders, account reconciliation, accounts, and receivables.
§ Compile and analyze financial and/or statistical data.
§ Prepare and distribute general correspondence and financial reports.
§ Complete special or cyclical projects and additional tasks that reflect the nature of the actual work assignment.
Program Coordinator Student Support Services-Lincoln University, PA January 2011-November 2012
§ Served as primary Coordinator of the Early Monitoring Alert Program (EMAP).
§ Implemented program requirements for students on Academic Probation.
§ Provided individualized academic counseling sessions and academic progress reviews.
§ Developed, facilitated, and implemented academic enrichment workshops.
§ Researched and developed innovative program materials.
§ Maintained accurate data of program participation and statistics.
§ Managed active student records and maintained archived files.
§ Prepared program reports and charts.
§ Maintained positive and supportive rapport with students, faculty, staff, and external constituents.
§ Met with students, provided guidance, assistance, and referrals to other campus resources.
§ Provided assistance with coordinating and implementing other programs, special projects, student recruitment, activities, and events assigned to the department.
§ Reviewed and counseled students regarding Early Alert, At-Risk, and Progress Reports received through the GradesFirst system.
HIV and Peer Education Program Coordinator
Counseling Services & Women’s Center-Lincoln University, PA August 2010-December 2010
-
Coordinated and managed all aspects of the HIV Program.
-
Recruited students and volunteers to promote and implement programs.
-
Conducted research for HIV funding, grant opportunities, and assisted with grant writing proposals.
-
Complied, analyzed, and summarized the evaluations and outcomes of the HIV grant.
-
Initiated community organization partnership and corporate sponsorship.
-
Developed, implemented, managed and evaluated peer education program.
-
Developed and partnered with the university media center to create and implement weekly Health and Wellness radio program produced and broadcast by Peer Educators.
-
Developed and implemented program workshops and events.
-
Provided support services to develop student leaders and advocates for education and health awareness on campus.
-
Provided confidential personalized consultations to students.
References Available Upon Request
|